Asurvo
Glossary
Term

SOC 2

An attestation report for service organizations on trust services criteria.

SOC 2 is an auditing procedure developed by the AICPA that ensures service providers securely manage data to protect the interests of their clients. Reports come in Type I (design) and Type II (operating effectiveness over time).

Definition

SOC 2, explained

SOC stands for System and Organization Controls. A SOC 2 report is an attestation: an independent CPA firm examines a service organization's description of its system and its controls, then issues an opinion. The criteria it examines against are the AICPA's Trust Services Criteria. Nobody passes or fails SOC 2 in the way people pass an exam. The output is a report that customers read and judge for themselves.

Report, not certificate

Because SOC 2 is an attestation engagement, the correct language is that a company has a SOC 2 report with an unqualified (clean) or qualified opinion. The phrase SOC 2 certified is common in marketing but technically inaccurate. The distinction matters in procurement: a buyer usually wants the report itself, under NDA, and will read the exceptions, not just a badge on a website.

What is inside a SOC 2 report

Section, Written by, What a reader looks for comparison
Independent service auditor's reportCPA firmThe opinion, and whether it is qualified
Management's assertionThe service organizationManagement's claim that the description and controls are fairly presented
System descriptionThe service organizationScope boundaries, infrastructure, subservice organizations, and complementary user entity controls
Criteria, controls, and testsBothEach control mapped to criteria and, in Type II, the test performed and any exceptions found

Section order and naming vary slightly between audit firms, and some reports add an optional section of unaudited information from management. The complementary user entity controls are worth reading carefully: they list what the customer is expected to do for the controls to work.

Type I or Type II

Type I, Type II comparison
Question answeredAre controls suitably designed at a point in time?Did controls operate effectively over a period?
Observation windowA single dateA period, commonly between three and twelve months
TestingDesign and implementationDesign plus sampling of operation across the period
Typical useA first report to unblock early dealsWhat most enterprise buyers ultimately expect

SOC 1, SOC 2, and SOC 3

  • SOC 1 addresses controls relevant to a customer's internal control over financial reporting, such as a payroll processor.
  • SOC 2 addresses security and, optionally, availability, processing integrity, confidentiality, and privacy. Distribution is restricted to parties with sufficient knowledge to understand it, which is why it is shared under NDA.
  • SOC 3 covers the same criteria as SOC 2 but is a short, general-use report without the detailed test results, so it can be published openly.

Where to go next

This entry sticks to the definition. The SOC 2 framework page covers scoping, control coverage, and the path to a report, and the SOC 2 readiness use case walks through preparation. If you are weighing SOC 2 against an international standard, read ISO 27001 vs SOC 2.

FAQ

Frequently asked questions

Who can perform a SOC 2 audit?

Only a licensed CPA firm can issue a SOC 2 report, because it is an attestation engagement under AICPA standards. Readiness consultants and software platforms can help you prepare, but the examination and the opinion must come from an independent CPA firm.

Is SOC 2 required by law?

No law requires SOC 2. It is market-driven: customers, especially in North America, ask service providers for a report during security reviews. In practice it can be a commercial requirement, since some buyers will not sign without one, but that obligation comes from the customer relationship.

How long is a SOC 2 report valid?

A report has no formal expiry, but it describes a specific date or period that ages quickly. Most customers expect a Type II report covering a recent period and renewed annually. A report whose period ended more than a year ago will usually prompt questions or a request for a bridge letter.

What is an exception in a SOC 2 report?

An exception is a test result where the auditor found a control did not operate as described, such as a sampled terminated employee whose access was not removed on time. Exceptions do not automatically make the opinion qualified, but readers will look at how many there are and how management responded.

Ready to replace the spreadsheet chaos?

See Asurvo in action with a 20-minute walkthrough tailored to your stack and frameworks.